Freequenlty Asked Questions
When will Beauty Secrets drop its products?
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What return policies does Beauty Secrets consist of?
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At Beauty Secrets, your satisfaction is our priority. If something isn't quite right, we're here to help. Returns are accepted within 30 days of purchase. Products must be upopened, unused, and in their original packinging with a reciept or proof of purchase. Refunds will be issued to the original payment method or as store credit.
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What about opened or used products?
We understand sometimes a product may not work out. Lightly used or opened items may be returned within 14 days of purchase for store credit only.
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What if I received a damaged or broken item?
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If you recieve a defective, damaged, or incorrect item, please contact us within 7 days for a replacement or store credit.
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​How do I return an item?
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Contact us at JJBeautyStudio@Yahoo.com for all online orders. Store credit will be issued to your JJ Beauty Studio account and will never expire.
Shipping Information
We offer worldwide shipping for all our products. Our team ensures safe packaging and prompt delivery to your doorstep, making your shopping experience convenient and hassle-free.
Product Returns
If you're not satisfied with your package, we accept returns within 30 days of your purchase. Visit our FAQ page, located at the top of the website, for more information.
Used Items
Beauty is timeless and products can affect everyone differently. If you are unsatisfied with your product(s) after opening and using, you may return the item in exchange for store credit within the 14 day(s) time frame.
